Waste Service Management
The O'Keefe Group performs a multi-point safety inspection for all makes and models of compaction equipment to determine whether the method of loading and use of the compactor is safe for the end-user. TOG develops a Compactor Safety Report (CSR) that is shared with the owner and the user. The report is not a replacement for official guidance and safety codes as regulated by government and other industry sources. Standards used by TOG are outlined by OSHA and ANSI online.
Standards for the safe manufacturing, installation, and operation of compactors are governed by the ANSI Z245.2 industry standards. These guidelines are developed by the industry and it is the responsibility of each manufacturer to interpret and enact these standards.
All parties should become familiar with the current ANSI Z245.2 as well as other OSHA guidelines for the safe operation of machinery.
On-Going Service Management Capabilities
Wastehound® the Ultimate Waste Accounting System - a TOG Solution
TOG utilizes Wastehound® accounting to manage waste for a multitude of national clients with diverse service order types, including hauling, repair, and installation.
TOG originates service orders, grants purchase orders, manages income and expenses, and analyzes the data to detect invoicing tendencies that can cause higher costs and additional fees.
Wastehound® combines 40 years of operating experience managing compactor rental fleets and operating waste recycling businesses into one highly focused program. The Wastehound® report writer allows us to query the database in order to detect any discrepancies or red flags. After we carefully review the report, we then have the information we need to deploy resources and modify hauler practices — all in real time. Disposal costs are a major part of the hauling bill, but are the least understood.
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How We Work With You
Waste Auditing - The Waste Audit compares the current invoice to the current contract. Invoice discrepancies are documented and a request for refunds are processed.
Fleet Management - In addition to fleet management, we also rent compactors and balers nationwide. We have fostered relationships over the years that have produced a higher quality response and as a result, we know the best people to get the job done. We are experts at job costing repair and installation expenses. TOG inspects all of its repairs and installs and has agreements that address poor quality quickly.
Equipment Inspection - Periodic equipment inspection is a must. Each time a unit is serviced, an Equipment Condition Checklist is completed by a technician. Early intervention can save thousands of dollars in emergency repair costs. Equipment replacement is unavoidable and should be regularly planned for. It is much less expensive to upgrade equipment as needed than to suffer down-time, unsafe conditions, and over-flowing trash.
Equipment Sales and Rental - Many of our clients own and rent compaction equipment from various sources. The quality and components of the equipment vary by manufacturer. Most haulers or equipment resellers are not experts on all aspects of the job. The hauler gets paid to haul trash, and the dealer gets paid to fix broken-down equipment.
TOG knows what its clients need, because we also cannot afford $500.00 service calls on a substandard piece of equipment. If you are considering buying or renting waste handling equipment, TOG will create a sustainable solution first and then source the equipment that matches the intended application and use. Choosing the wrong equipment results in higher equipment maintenance costs and increased hauling expenses.
Fullness Monitoring - In today’s technology driven environment there are literally hundreds of new products that are supposed to save us money and time. In the compactor business, we have electronic monitors that read pressure, amperage, frequency, and other component indicators. These systems are available but not needed. In most cases wet garbage or food waste needs to be hauled once to twice per week, depending on the county, to the landfill or a compost site. At no time should a compactor be left on-call to pack-out to completely full.
Food waste and wet waste need to be hauled on a scheduled basis to prevent odors, liquids, and vector from becoming problematic. Dry weight compactors might be better suited for monitoring devices, but why bother with the expense? Most stores know they generate a haul every two weeks, so why wait for trucks because your store is on-call waiting for a computer monitor to tell you something is full and over-flowing. Monitor your capacity by reviewing weights, a service TOG provides. We calibrate schedules based on the most recent period and in anticipation of the holiday period.
Tracking and Routing - TOG tags all equipment as soon as the Client elects to have On-Going Service. By tagging the equipment, property management can report equipment problems and refer to equipment more accurately. TAG ID’s help the driver identify which equipment needs service. No more confusing phone calls about which container or compactor needs service. Wastehound® keeps track of the service prescription, service location, and equipment attributes.
Scheduling - When calling the TOG Call Center, property management will be asked what the TAG ID is for the container or compactor to be serviced. The TAG ID appears on all TOG Dispatch Tickets and Hauler Purchase Orders so there in no confusion about what was requested or what needs to be paid.
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